Customer Service Representative
Your Honest Mechanic, LLC Your Honest Mechanic, LLC Easley, SC Easley, SC Full-time Full-time $17 - $21 an hour $17 - $21 an hour 10 hours ago 10 hours ago 10 hours ago About us We are professional and agile.
Our work environment includes:
Modern office setting Food provided General
Summary:
Deliver exceptional customer service by supporting the service advisor by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and
Responsibilities:
Answer all incoming service calls in a prompt and friendly manner.
Assist Service Advisor with customers when needed.
Answer basic service department questions, schedule service appointments, route customer calls.
Provide written messages to the responsible party in a timely manner.
Asist the service department in contacting customers once special ordered parts have arrived to schedule appointments.
Contact customers with Repair Requests to schedule appointments.
File repair orders and all supporting documentation daily.
Job Specifications:
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Provide exceptional customer service at all times while using our processes.
Read, interpret and transcribe data in order to maintain proper records.
Intermediate computer skills including spreadsheet knowledge.
Working Conditions:
Primarily indoor environment; may include working at times in noisy conditions.
May require sitting or standing for extended periods of time.
Job Type:
Full-time Pay:
$17.
00 - $21.
00 per hour
Benefits:
On-the-job training Paid time off Parental leave Professional development assistance Experience level:
1 year 2 years 3 years Shift:
Morning shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Ability to commute/relocate:
Easley, SC 29640:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our work environment includes:
Modern office setting Food provided General
Summary:
Deliver exceptional customer service by supporting the service advisor by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and
Responsibilities:
Answer all incoming service calls in a prompt and friendly manner.
Assist Service Advisor with customers when needed.
Answer basic service department questions, schedule service appointments, route customer calls.
Provide written messages to the responsible party in a timely manner.
Asist the service department in contacting customers once special ordered parts have arrived to schedule appointments.
Contact customers with Repair Requests to schedule appointments.
File repair orders and all supporting documentation daily.
Job Specifications:
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Provide exceptional customer service at all times while using our processes.
Read, interpret and transcribe data in order to maintain proper records.
Intermediate computer skills including spreadsheet knowledge.
Working Conditions:
Primarily indoor environment; may include working at times in noisy conditions.
May require sitting or standing for extended periods of time.
Job Type:
Full-time Pay:
$17.
00 - $21.
00 per hour
Benefits:
On-the-job training Paid time off Parental leave Professional development assistance Experience level:
1 year 2 years 3 years Shift:
Morning shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Ability to commute/relocate:
Easley, SC 29640:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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