Office Assistant/CSR
Estes Heating & Air Estes Heating & Air Easley, SC Easley, SC Full-time Full-time $17 - $20 an hour $17 - $20 an hour 1 day ago 1 day ago 1 day ago Role Description Receive and process service requests from customers Dispatch service technicians to customer locations Coordinate and schedule service appointments Monitor and track the progress of service calls Communicate with customers regarding service updates and estimated arrival times Maintain accurate records of service activities and customer interactions Collaborate with other departments File warranties with HVAC suppliers Order equipment from our supply houses Experience Previous experience in a similar role in a related field preferred Proficiency in using dispatching software and systems Outstanding customer service skills, including a pleasant phone demeanor Outstanding verbal and written communication skills Knowledge of (or willingness to learn) HVAC terminology and software Proficient with computers, phones, and other office equipment Ability to work independently as well as part of a team Ability to multi-task and juggle multiple priorities Demonstrate an attention to detail Strong organizational skills Ability to maintain a positive attitude while under pressure If you meet the above qualifications and are interested in joining our team, please apply with your updated resume.
We look forward to reviewing your application.
Estes Heating & Air is an equal opportunity employer.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Monday to Friday No weekends Application Question(s):
Do you have any experience in the HVAC industry? When are you available to start?
Experience:
CSR:
2 years (Required) Work Location:
In person Experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
We look forward to reviewing your application.
Estes Heating & Air is an equal opportunity employer.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Monday to Friday No weekends Application Question(s):
Do you have any experience in the HVAC industry? When are you available to start?
Experience:
CSR:
2 years (Required) Work Location:
In person Experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
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